Consumer

• Litigation and administrative procedures;
• Development of preventive strategy for the company;
• Drafting of managing report;
• Advisement in drafting of consumer contracts and commercial transactions;
• Advisement in the elaboration of warranty terms;
• Advisement in the legal aspects of publicity campaigns and marketing strategies;
• Negotiation of Terms of Conduct Adjustment;
• Analysis, planning and legal supervision of the recall campaigns;
• Advisement in the elaboration of public contests and promotions to be released to general public;
• Institutional relations with the Consumer Protection Agencies;
• Participation in the projects for creation of Technical Collective Consumers;
• Courses and lectures "in company" on Consuming Relations;
• Orientation and improvement in the relation with consumers (through SAC).